Terms & Conditions

Effective Date: 13/12/2025
Last Updated: 13/12/2025

Introduction

Welcome to AMCRAFTS.IN. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

Please read these Terms carefully before using our website or placing an order. If you do not agree with any part of these Terms, you must not use our website.

Definitions

  • “We,” “Us,” “Our” refers to AMCRAFTS.IN
  • “You,” “Your,” “User,” “Customer” refers to the person accessing or using our website
  • “Website” refers to AMCRAFTS.IN and all its pages
  • “Products” refers to the handcrafted items available for purchase on our website
  • “Order” refers to your request to purchase products from us

General Terms

Eligibility

  • You must be at least 18 years old to use our website and make purchases
  • By placing an order, you represent that you are of legal age and have the legal capacity to enter into this agreement
  • You are responsible for ensuring that your use of the website complies with all applicable laws

Account Registration

  • You may need to create an account to place orders
  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to provide accurate, current, and complete information during registration
  • You are responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

Product Information

Product Descriptions

  • We strive to provide accurate descriptions and images of our handcrafted products
  • As our products are handmade, slight variations in color, size, texture, and design may occur
  • Images are for illustration purposes and may differ slightly from the actual product
  • We do not warrant that product descriptions, colors, or other content on the website are error-free

Pricing

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise
  • We reserve the right to change prices at any time without prior notice
  • Pricing errors may occur; if a product is listed at an incorrect price, we reserve the right to cancel the order
  • Shipping charges are additional and will be displayed at checkout

Product Availability

  • All orders are subject to product availability
  • If a product becomes unavailable after you place an order, we will notify you and offer a refund or alternative product
  • We reserve the right to discontinue any product at any time

Orders and Payment

Placing Orders

  • By placing an order, you make an offer to purchase products from us
  • We reserve the right to accept or reject any order at our discretion
  • Order confirmation does not guarantee acceptance; acceptance occurs when we dispatch the product

Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards
  • Net Banking
  • UPI
  • Digital Wallets

Payment Terms

  • Full payment is required at the time of placing the order
  • All payments are processed through secure payment gateways
  • We do not store your complete payment information on our servers
  • Payment must be received before we process and dispatch your order

Order Cancellation by Us

We reserve the right to cancel any order in the following circumstances:

  • Product unavailability
  • Pricing or product description errors
  • Suspected fraudulent transaction
  • Failure to meet our verification requirements
  • Force majeure events

If we cancel your order, we will provide a full refund to your original payment method.

Shipping and Delivery

  • Shipping and delivery are governed by our Shipping Policy
  • Delivery timeframes are estimates and not guaranteed
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier
  • We are not responsible for delays caused by the courier service, weather conditions, or circumstances beyond our control

Returns and Refunds

  • Returns and refunds are governed by our Refund and Return Policy
  • Returns must be initiated within 2 days of delivery
  • Products must be in original condition with tags and packaging intact
  • Custom or personalized products are generally non-returnable

Intellectual Property Rights

Our Rights

  • All content on the website, including text, graphics, logos, images, designs, and software, is the property of AMCRAFTS.IN or its licensors
  • All content is protected by copyright, trademark, and other intellectual property laws
  • You may not reproduce, distribute, modify, or create derivative works without our written permission

Your Use

You are granted a limited, non-exclusive, non-transferable license to:

  • Access and use the website for personal, non-commercial purposes
  • View and download content for personal use only

You may not:

  • Copy, reproduce, or distribute website content without permission
  • Use our trademarks, logos, or brand names without authorization
  • Reverse engineer, decompile, or disassemble any software on the website

User Conduct

You agree not to:

  • Use the website for any unlawful purpose
  • Impersonate any person or entity
  • Interfere with or disrupt the website’s operation
  • Upload viruses, malware, or harmful code
  • Engage in fraudulent activities
  • Harass, abuse, or harm other users
  • Collect or harvest information about other users
  • Use automated systems (bots, scrapers) to access the website

Limitation of Liability

Disclaimer of Warranties

  • The website and products are provided “as is” and “as available” without warranties of any kind
  • We do not warrant that the website will be uninterrupted, error-free, or secure
  • We do not warrant that defects will be corrected

Limitation of Damages

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, incidental, consequential, or punitive damages
  • Our total liability shall not exceed the amount you paid for the product giving rise to the claim
  • We are not liable for delays or failures due to circumstances beyond our reasonable control

Exceptions

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under applicable law

Indemnification

You agree to indemnify and hold harmless AMCRAFTS.IN, its directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your use of the website
  • Your violation of any rights of third parties
  • Any fraudulent or illegal activity

Privacy and Data Protection

  • Your use of the website is also governed by our Privacy Policy
  • By using the website, you consent to the collection and use of your information as described in our Privacy Policy
  • We are committed to protecting your personal information and complying with applicable data protection laws

Third-Party Links

  • Our website may contain links to third-party websites
  • We are not responsible for the content, policies, or practices of third-party websites
  • Access to third-party websites is at your own risk
  • We encourage you to review the terms and privacy policies of any third-party websites you visit

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

  • Acts of God (earthquakes, floods, storms)
  • War, terrorism, or civil unrest
  • Government actions or regulations
  • Strikes or labor disputes
  • Pandemics or epidemics
  • Power failures or internet outages
  • Supplier or courier failures

Modifications to Terms

  • We reserve the right to modify these Terms at any time
  • Changes will be effective immediately upon posting on the website
  • Your continued use of the website after changes constitutes acceptance of the modified Terms
  • Material changes will be notified through email or a prominent notice on the website
  • We encourage you to review these Terms periodically

Modifications to Website

We reserve the right to:

  • Modify, suspend, or discontinue any part of the website at any time
  • Change product offerings, prices, and specifications without notice
  • Impose limits on certain features or restrict access to parts of the website

Termination

By You

You may stop using the website at any time. If you have an account, you may request account deletion by contacting us.

By Us

We may terminate or suspend your access to the website immediately, without prior notice, if you:

  • Breach these Terms
  • Engage in fraudulent or illegal activities
  • Violate any applicable laws
  • Use the website in a manner that causes harm

Upon termination:

  • Your right to use the website will immediately cease
  • We may delete your account and any content associated with it
  • Provisions that by their nature should survive termination will remain in effect

Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in [Your City/State], India.

Dispute Resolution Process

Before initiating legal proceedings, we encourage you to:

  1. Contact us at [Your Email] to attempt to resolve the issue informally
  2. Provide a detailed description of the dispute
  3. Allow us 30 days to investigate and respond

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Entire Agreement

These Terms, along with our Privacy Policy, Shipping Policy, and Refund and Return Policy, constitute the entire agreement between you and AMCRAFTS.IN regarding your use of the website.

Language

These Terms are written in English. Any translations are provided for convenience only. In case of conflict, the English version shall prevail.

Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:

  • Email: contact@amcrafts.in
  • Business Hours: 9AM-6PM

Acknowledgment

By using AMCRAFTS.IN, you acknowledge that:

  • You have read, understood, and agree to be bound by these Terms and Conditions
  • You have reviewed our Privacy Policy, Shipping Policy, and Refund and Return Policy
  • You consent to the collection and use of your information as described in our policies

Thank you for choosing AMCRAFTS.IN. We appreciate your business and trust!